Imperial Plumbing Solutions
Address and contact
189 Pleasant Ridge Ct, Benson, NC 27504
Hours
Weekly hours are listed below. No open or closed claim is made without a time zone on file.
| Monday | 8:00 am - 5:00 pm |
|---|---|
| Tuesday | 8:00 am - 5:00 pm |
| Wednesday | 8:00 am - 5:00 pm |
| Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
From Google, checked Oct 2026.
Google Reviews
5.0 (31) Google Reviews
Ratings as of October 2026.
Google Reviews
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
In the business's own words
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
From the business's own words on its Google listing, October 2026.
About Imperial Plumbing Solutions
Imperial Plumbing Solutions says it brings more than 14 years of hands-on plumbing work to every job. The company describes itself as a second-generation, owner-operated shop run by Dylan Reid. It states that he holds North Carolina plumbing license number 33405.
Water heaters at Imperial Plumbing Solutions
Water heaters are one of the first things the company names. Reviewers mention replacements, tankless maintenance and a heat tank project. One reviewer also had a venting problem fixed during a water heater swap.
If your hot water has gone cold, this is the kind of job the shop talks about most. Reviewers who had this work done often say the crew showed up fast and left things tidy.
Pipe repairs and plumbing systems in Benson
The company also names pipe repairs and what it calls specialized know-how with local plumbing systems. It says it gives upfront pricing and keeps its communication honest. That lines up with what reviewers mention most often: quick replies, plain talk and a plumber who explains the work.
One reviewer had a smart water meter installed. Another says Dylan has handled a lot of work on their property over time.
Residential and commercial plumbing from Benson
Imperial Plumbing Solutions says it takes on both residential and commercial jobs. Its tagline is Trusted Plumbing. Superior Quality. Google shows a 5.0 rating from 31 reviews.
The company reports that it works for homeowners and business owners in Wake, Johnston and Harnett Counties, plus the wider Triangle area.